Frequently Asked Questions

This Happened is a dynamic photo and video sharing app designed for event attendees, allowing them to upload and view media in real time, organized by specific events. By using the app, you agree to our Terms of Use.

Join an event by downloading the app, scanning the QR code (or entering the event code manually) provided by the organizers, and you’re set to start sharing and viewing content.

The event organizer will share the code with you, it could be a poster at the entrance, a screen, through their ticketing platform, or any other communication. Keep your eyes peeled!

Content can be accessed by entering the specific event code, which will take you to the gallery of uploaded media for that event. Remember, you have to be there to be there!

Good news! The app is free for attendees to use for uploading, viewing, and downloading content. Event organizers cover any costs associated with providing the platform for their events.

Once you’re in an event in the app, simply tap the upload icon, select your media, and upload. Your content will automatically be added to the event’s gallery.

While the number of uploads per user or the maximum duration of videos may be restricted depending on the event, it will be more than enough for almost all typical users.

Add hashtags before uploading your media to enhance discoverability and add context to your photos and videos. Your username will always be added automatically to make it easy for your friends to find your content.

Currently, This Happened is meant for use at large-scale events. However, we plan to offer a version of This Happened for smaller, private events.

Yes, attendees can download any media from the app to keep as memories or share externally. Please note that all uploads and downloads must adhere to the regulations and copyright rules specified in our Terms of Use.

You can upload both photos and videos, and the app supports high-resolution media for quality sharing.

The app is compatible with iOS and Android devices, ensuring a wide range of smartphones can access the platform.

Ensure you have a stable internet connection and sufficient storage on your device. If problems persist, contact support for assistance.

For any technical issues or queries, contact the support team via the help section in the app or the event organizer’s contact details.

The app uses advanced security measures to protect your personal information and media, adhering to the latest standards in data protection as outlined in our Privacy Policy.

Uploaded content can be viewed by anyone who has access to the event via the unique event code. Please review our Privacy Policy for details on privacy settings and data handling.

Media will remain accessible in the app for a set period after the event. Just as every user, organizers may download user-generated content and continue to use it for marketing purposes, as detailed in our Privacy Policy regarding data retention.

While it is generally accepted that one might be photographed or filmed at public events, it is important that all attendees have a positive and comfortable experience. If you find a photo or video uploaded to This Happened that you are uncomfortable with, you can request its removal through the app. Use the ‘Report’ feature associated with the specific media file to flag it. Please include a brief reason for the report, and our team will review it promptly. If immediate action is needed, you can also contact the event organizer directly for assistance.

You can delete your uploads anytime while the event is active or archived (typically 30-60 days), after which we delete the media from our servers.

Yes, the app allows direct sharing to major social media platforms to enhance your social interaction and reach.